ShotSpotter Program Evaluation

Summary

The City of Fayetteville conducted an evaluation of the ShotSpotter program, a gunshot detection technology, to assess its effectiveness and provide recommendations for contract renewal. The evaluation found that ShotSpotter improved dispatch times and alert volume, but its impact on police productivity and outcomes was limited without corresponding 911 calls. The report highlights key findings, including the importance of data integration, cost-benefit analysis, and stakeholder communication. The City Council is to use this report to inform their decision on contract renewal or non-renewal.

Details

Subject

ShotSpotter Program Evaluation

Summary

The City of Fayetteville conducted an evaluation of the ShotSpotter program, a gunshot detection technology, to assess its effectiveness and provide recommendations for contract renewal. The evaluation found that ShotSpotter improved dispatch times and alert volume, but its impact on police productivity and outcomes was limited without corresponding 911 calls. The report highlights key findings, including the importance of data integration, cost-benefit analysis, and stakeholder communication. The City Council is to use this report to inform their decision on contract renewal or non-renewal.

Report Date

2026-05

Report Type

evaluative

Report Title

Evaluating the Wilson Center’s ShotSpotter Program Evaluation and Findings

Authoring Body

Office of Strategic Performance & Analytics (SPA), Fayetteville Police Department (FPD), Office of Special Projects, Office of Community Safety (OCS), SoundThinking (ShotSpotter)

Reporting Period

September 26, 2023 - March 31, 2025